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• Call center Tour: Inktel Direct
Don’t miss out on the opportunity to get to know the biggest Call Center in the region.
Miami Lakes Inktel Direct's Call Center has more than 500 seats. Tour its impressive facilities,
its technology and the way of doing business first hand.
Experience best practices exchange and real cases with offshore clients.
Inktel Direct is a leading business process outsourcer specializing in marketing and governmental services. As one of the top outsourcers in the United States, Inktel Direct provides Fulfillment, Contact Center, Direct Mail/Lettershop, E-commerce and Graphic Design solutions to several Fortune 500 companies, federal/state/local government agencies, not-for-profit agencies and leading organizations. The rapidly growing organization has received multiple awards and recognition including the Best Place to Work in South Florida for two years in a row. Inktel Direct is headquartered in Miami, FL with additional operations in Chicago and Ft. Lauderdale. Company news and background information are available at http://www.inktel.com or call 305-523-1100.
Tour date: Monday, SEP 28th
9:30 AM - 10:00 AM - Departure from Hotel: 8:50 AM
Reserve your place now. Space is limited: ccsa@cmspeople.com
• Collection Agency Tour: BCA Financial Services, Inc.
Tour the infrastructure of one of the most important and innovative collection companies in the USA, with more than 60 years of service. An exclusive opportunity to get to know, in person, the technology applied in one of the oldest and most established companies.
BCA Financial Services, Inc. has over sixty years of successful experience, professionally serving the receivable management needs of the healthcare, commercial and retail sectors. BCA provides an array of customizable accounts receivable management solutions enabling clients to gain control of their accounts receivable, maximize cash flow, reduce days revenue outstanding and bad debt expense, while improving public relations and customer satisfaction. The primary focus of BCA is to employ innovative technology and highly skilled personnel to maximize the return on clients’ accounts receivable investment, consistent with their philosophy, desired public relations image, and mission; developing mutually beneficial partnerships with other organizations. In the words of an existing client, “BCA’s willingness and flexibility to adapt to clients needs without big corporate pushback is a strength that sets it apart from its competition.”
Tour date: Monday, SEP 28th
11:00 AM - 11:30 AM - Back to Hotel: 12:00 PM
Reserve your place now. Space is limited: ccsa@cmspeople.com
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